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Shipping Policy

Effective Date: June 01, 2025

Thank you for shopping with J and J Comic Books and Collectibles! We take great care in packaging every order to help ensure your collectibles arrive safely. Please review our shipping policy below.

Ordering Process

Orders are typically processed within 1–3 business days after payment has been received and verified.

 

Orders are not processed or shipped on weekends or major holidays.

 

During new comic releases, sales, holidays, conventions, or other periods of high order volume, processing times may be slightly longer. If a significant delay occurs, we will make every effort to notify you.

Shipping Methods

We ship orders using trusted carriers such as:

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  • USPS

  • UPS

  • FedEx

 

Available shipping options and rates will be displayed during checkout.

 

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Packaging

We understand how important condition is to comic book collectors.

 

Comic books are carefully packaged using protective materials such as comic bags, backing boards, rigid mailers, cardboard reinforcement, bubble wrap, or boxes, depending on the items ordered. Our goal is to help ensure your purchase arrives in the same condition it left our shop.

Signature Confirmation & Shipping Insurance

To help protect valuable purchases, any graded comics, sports cards, and other high-value collectibles may be shipped with signature confirmation, additional shipping insurance, or both, at our discretion. Additional shipping charges may apply when these services are required and will be reflected at checkout or communicated to the customer before the order is shipped.

 

Orders that require these services will be clearly noted in the shipping confirmation when applicable.

 

A signature from someone at the delivery address may be required before the package can be delivered. If no one is available to sign, the shipping carrier may attempt redelivery or hold the package for pickup according to their policies.

 

Additional shipping insurance helps protect your order against loss or damage during transit. In the event that an insured package is lost or damaged, any claims will be handled in accordance with the shipping carrier's procedures. We may request photographs, documentation, or other information necessary to assist with the claims process.

Shipping Address

Please verify that your shipping address is correct before completing your purchase.

 

We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

 

If an order is returned to us because of an incorrect address, the customer may be responsible for paying the cost of reshipping the order.

Delivery Times

Estimated delivery times begin after your order has been shipped and vary depending on the shipping method selected and the destination.

Delivery estimates are provided by the shipping carrier and are not guaranteed.

 

We are not responsible for delays caused by:

  • Weather

  • Carrier delays

  • Natural disasters

  • Holidays

  • Customs processing (for international shipments)

  • Other circumstances beyond our control

Lost or Delayed Packages

Once a package has been accepted by the shipping carrier, responsibility for delivery rests with the carrier.

 

If your package appears to be delayed or lost, please:

  • Verify the shipping address on your order.

  • Check your tracking information.

  • Contact the shipping carrier for additional details.

 

If you still need assistance, please contact us and we will do our best to help locate your shipment.

Damaged Packages

If your package arrives visibly damaged, please:

  • Take clear photos of the package before opening it.

  • Take photos of the packaging materials and the damaged item(s).

  • Contact us as soon as possible after delivery.

 

Providing photographs helps us work with the shipping carrier and determine the appropriate resolution.

International Shipping

At this time, J and J Comic Books and Collectibles ships only within the United States. We do not currently offer international shipping.

 

We appreciate the interest from customers around the world and may consider expanding our shipping options in the future. Any updates to our shipping availability will be posted on our website.

Multiple Shipments

In some cases, orders containing pre-orders, backordered items, or products shipped from different inventory locations may be shipped separately.

 

If this occurs, tracking information will be provided for each shipment when available.

Questions?

If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website. We're always happy to help.

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